Answers to some of the most common questions I get asked.
If you can’t see the answer you are looking for, please don’t hesitate to get in touch.
Protecting your information is one of my top priorities. I treat all client data, communications, and business materials with strict confidentiality. I never share sensitive information with third parties, and I can sign a Non-Disclosure Agreement (NDA) upon request for your peace of mind. I also use secure tools, encrypted platforms (when available), and safe file-sharing methods to ensure your data remains private and protected.
I am highly proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook), Google Workspace (Docs, Sheets, Gmail, Drive), SharePoint, and OneDrive. I also have experience with project management and collaboration tools such as Trello, Slack, Zoom, and Teams. I’m always happy to learn new platforms if your business uses specific software.
Prior to becoming a Virtual Assistant, I worked in the NHS for 10 years and in education for 7 years. Since starting my Virtual Assistant business, I’ve had the opportunity to support a wide range of industries, including charities and trusts, private finance, and life sciences. This diverse background allows me to adapt quickly and provide tailored support to each client’s unique needs.
I take data security very seriously. All client files, passwords, and communications are handled with care using secure, encrypted tools where possible. I never share information with third parties without your consent, and I can work with password managers or protected file-sharing platforms for added safety. If needed, I’m happy to sign a Non-Disclosure Agreement (NDA) for extra peace of mind.
I personally enjoy working with Trello, as it’s simple and effective for managing tasks and deadlines. However, I’m flexible and happy to adapt to whichever project management tools my clients prefer, ensuring a smooth workflow that suits their needs.
